Your privacy matters to us. This page explains exactly what personal data kg77 collects from Philippine members, why we collect it, how we use it, and what rights you have over your own information. We keep things plain and straightforward so you always know where you stand.
Last updated: 2025. This policy applies to all members accessing kg77 from the Philippines.
kg77 is a mobile sports betting and casino-style entertainment platform serving members across the Philippines. This Privacy Policy explains how we collect, use, store, share, and protect your personal data whenever you visit our website, register an account, place a wager, or contact our support team. It also describes the choices and rights you have in relation to your own information. By registering and using the platform, you confirm that you have read this policy and consent to the practices described herein. If you do not agree with any part of this policy, please do not proceed to register or use the platform. We may update this policy from time to time, and we will always post the latest version on this page.
When you register for a kg77 account, we collect the information you provide directly, including your full name, date of birth, email address, mobile number, and preferred payment method details such as your GCash or Maya account reference. During normal platform use, we may also automatically collect technical data such as your device type, operating system, browser version, IP address, session duration, and pages visited. If you contact our support team, we retain records of that correspondence. We collect only the information that is reasonably necessary for the purposes described in this policy, and we do not collect sensitive personal data beyond what is required for identity verification and regulatory compliance.
We use your personal data primarily to create and manage your account, verify your identity, process deposits and withdrawals in Philippine pesos, deliver promotions you are eligible for, and provide customer support. We also use data to monitor platform activity, detect and prevent fraudulent behaviour, and ensure compliance with our legal obligations under applicable Philippine law. Aggregate and anonymised data may be used for internal analytics to improve our mobile platform, game offerings, and overall user experience. We do not use your personal data for automated decision-making that produces legal or similarly significant effects without providing you a means to request human review.
We process your personal data on the following legal bases: performance of a contract, where processing is necessary to provide the services you have signed up for; compliance with a legal obligation, where we are required to process data to fulfil regulatory or licensing requirements; legitimate interests, where processing is necessary for fraud prevention, platform security, and service improvement in a manner that does not override your fundamental rights; and consent, where you have given us explicit permission for a specific use such as receiving promotional communications. You may withdraw consent at any time where consent is the basis for processing, by contacting our support team at [email protected].
kg77 does not sell your personal data to unaffiliated third parties for their own commercial purposes. We may share your information with trusted service providers who assist us in operating the platform, including payment processors such as GCash and Maya, identity verification providers, and cloud hosting services — all of whom are contractually bound to handle your data securely and only for the purposes we specify. We may also disclose your data to regulatory authorities, law enforcement agencies, or courts where we are legally required to do so. In the event of a business transfer or merger, your data may be transferred to the successor entity, and you will be notified in advance.
We retain your personal data for as long as your account remains active and for a reasonable period thereafter to fulfil our legal, regulatory, and audit obligations. Transaction records, including deposit and withdrawal histories, are typically retained for a minimum of five years in line with applicable financial regulations. If you request account closure, we will delete or anonymise personal data that we are no longer required by law to retain. Data retained solely for regulatory compliance purposes will be stored securely and accessed only when strictly necessary.
We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include encrypted data transmission, access controls, secure server environments, and regular security reviews. While we take data protection seriously and apply industry-standard practices, no digital platform can guarantee absolute security, and you access the platform at your own risk with respect to external threats beyond our reasonable control. If you become aware of any security concern related to your account, please contact us immediately at [email protected] so we can investigate and respond promptly.
kg77 uses cookies and similar technologies to remember your login session, maintain your preferences, and understand how members navigate the platform so we can continuously improve the mobile experience. Essential cookies are required for the platform to function correctly and cannot be disabled. Analytics cookies help us understand usage patterns on an aggregated basis. You can manage non-essential cookie preferences through your browser settings, though disabling certain cookies may affect the functionality of some platform features. We do not use third-party advertising trackers or sell browsing data to advertising networks.
As a member based in the Philippines, you have the right to access the personal data we hold about you, request correction of inaccurate or incomplete records, request deletion of data we are no longer legally required to retain, and withdraw consent for optional processing activities at any time. You also have the right to object to processing based on legitimate interests and to request a portable copy of certain data you have provided to us. To exercise any of these rights, please send a written request to [email protected] with sufficient detail to identify your account. We aim to respond to all data rights requests within thirty (30) days.
kg77 is strictly an adult platform. We do not knowingly collect personal data from anyone under 21 years of age. If we become aware that a minor has registered an account, we will immediately suspend access, delete the account, and erase any associated personal data. Parents and guardians who believe a minor may have accessed the platform using false information are encouraged to contact us immediately so we can act without delay. We support all responsible gaming initiatives that protect younger audiences from online gambling harm.
Our platform may reference or link to other internal pages such as our Terms and Conditions and Responsible Gaming pages, which complement this policy. We do not link externally to third-party websites in a way that would expose your data, and this policy does not apply to any external services you may independently access. We encourage you to review the privacy policies of any third-party payment provider you use, such as GCash or Maya, as those services operate under their own data governance frameworks.
If you have any questions, concerns, or complaints about this Privacy Policy or about how we handle your personal data, please contact us at [email protected]. You may also consult our FAQ page for answers to the most common privacy-related questions from Philippine members. We take all data privacy enquiries seriously and will provide a clear, timely response in plain Philippine English so that your rights are fully understood and respected.
Our FAQ section covers the most common privacy and account questions from Philippine members. If you are ready to get started, joining kg77 is free and takes just a few minutes — your information is always handled with care.